Effective Date: May 18, 2026
Last Updated: May 18, 2026

This Privacy Policy explains how Cloud 9 Press (“Cloud 9 Foot Spa,” “we,” “us,” or “our”) collects, uses, and discloses information when you visit dreamsofpenguins.com (the “Site”), the official website for the children’s picture book The Dreams of the Penguins.

This Site is intended for parents, caregivers, and other adults. We do not knowingly collect personal information from children under 13. See “Children’s Privacy” below.

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1. Who We Are

The Site is operated by Cloud 9 Foot Spa, located at 18047 NE 68th St Ste B135, Redmond, WA. For any privacy question, you can reach us at press@cloud9.spa.

2. Information We Collect

Information you give us directly. Name, email address, shipping address, and similar details when you pre-order or buy the book, sign up for our newsletter, RSVP to a Cloud 9 event, or contact us. Payment information is handled by our third-party payment processor; we do not store full payment card numbers on our servers.

Information collected automatically. Device and browser information (IP address, browser type, operating system, device identifiers), usage information (pages visited, time spent, links clicked, referring website), and information gathered through cookies and similar technologies. See “Cookies” below.

Information from third parties. If you interact with us through a social media platform or a service that shares information with us, we may receive your account identifier and basic profile information.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders for The Dreams of the Penguins
• Send you newsletters, event invitations, and other communications you have signed up to receive
• Respond to your inquiries and provide customer support
• Operate, maintain, secure, and improve the Site
• Understand how visitors use the Site
• Personalize your experience and show you relevant content
• Comply with legal obligations and protect our rights, safety, and property

4. How We Share Your Information

We do not sell your personal information for money. We share information only as follows:

• Service providers who help us operate the Site and the book business, including payment processors, email and marketing platforms, hosting providers, analytics services, and fulfillment and shipping partners.
• Cloud 9 affiliates, including Cloud 9 Foot Spa locations, for cross-promotion and related services you have opted into.
• Legal and safety reasons, when required by law, subpoena, court order, or to protect our rights, your safety, or the safety of others.
• Business transfers, in connection with a merger, acquisition, financing, or sale of assets.
• With your consent, for any other sharing we explain to you at the time we collect the information.

For purposes of California and similar state privacy laws, our use of advertising and analytics cookies (for example, Google Analytics or the Meta/Facebook Pixel, if enabled) may be considered “sharing” of personal information for targeted advertising. You can opt out as described in “Your Rights.”

5. Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to operate the Site, remember your preferences, and understand how visitors interact with it. The categories we use include:

• Strictly necessary cookies, required for the Site to function.
• Analytics cookies, which help us measure traffic and usage (for example, Google Analytics).
• Advertising cookies, which help us deliver and measure marketing campaigns (for example, the Meta Pixel).

You can manage cookies through your browser settings and through the cookie consent banner on the Site. Disabling some cookies may affect Site functionality.

6. Children’s Privacy (COPPA)

This Site is directed to parents and other adults, not to children. We do not knowingly collect personal information from children under 13. The Site is intended to inform adults about The Dreams of the Penguins and Cloud 9; no part of the Site asks for a child’s name, age, photo, email, or other personal information.

If you believe a child under 13 has provided personal information through the Site, please contact us at press@cloud9.spa and we will delete it promptly.

7. Your Privacy Rights

California residents (CCPA/CPRA). You have the right to:

• Know what personal information we collect, use, disclose, and share
• Request access to and a copy of your personal information
• Request deletion of your personal information
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information for cross-context behavioral advertising
• Limit the use of sensitive personal information
• Not be discriminated against for exercising these rights

To exercise these rights, email press@cloud9.spa or use our “Do Not Sell or Share My Personal Information” link in the footer of the Site. You may also designate an authorized agent to make a request on your behalf.

Residents of Colorado, Connecticut, Virginia, Utah, Texas, and other states with comprehensive privacy laws. You have similar rights to access, correct, delete, and opt out of certain processing of your personal information. Contact us at press@cloud9.spa.

All visitors. You can unsubscribe from marketing emails by clicking the unsubscribe link in any email, disable cookies through your browser, and contact us at any time with privacy questions.

We will respond to verifiable requests within the timeframes required by applicable law (typically 45 days, extendable in limited cases).

8. Data Retention

We retain personal information only as long as needed for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically kept for [7] years for tax and accounting reasons. Newsletter subscription information is retained until you unsubscribe.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. International Visitors

The Site is operated from the United States. If you visit from outside the United States, your information will be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country.

11. Third-Party Links

The Site may contain links to third-party websites and services. We are not responsible for their privacy practices. Please review their privacy policies before sharing information with them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. We will provide additional notice (by email or a prominent Site notice) if the changes are material.

13. Contact Us

For any privacy question, concern, or to exercise your rights:

Cloud 9 Foot Spa
Attn: Privacy
18047 NE 68th St Ste B135, Redmond, WA 98052
Email: press@cloud9.spa